If your Internet Service Provider supplied you with your router then you might want to try giving them a call and
see if they either know what your router's username and password are, or maybe they can reset it for you.
Make sure the Home Base is in a location that would get good cell service, and make sure that there is nothing on top of or surrounding the home base. You may also be out of range of the device, so make sure you're in the general location of
- Though not disclosed in the manual, according to AT&T support the ethernet port on the Wireless Internet device is 100Mbps Fast Ethernet, not Gigabit Ethernet. This puts a hard cap on the speed you will ever be able to achieve when connected
The AT&T Home Base is a unique hotspot-router combo. It's a better choice than satellite for rural home connections, but it's still second tier to landline internet.
You can check your voice and data plan usage for your current billing cycle by either downloading the free myAT&T™ app to your smartphone or by accessing the admin panel by visiting att.com/myatt on your computer.
Troubleshooting; General - At&t Home Base User Manual [Page 17] Bookmark added Added to my manuals Sign In Upload Download Share Url of this page: HTML Link: Add to my manuals Add Delete from my manuals Bookmark this page Bookmark Manual will
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